Contact Us

Official Brand Name: LIVARAYS

Official Business Email: sales@livarays.com

Target Market: The Republic of the Philippines

You can reach our customer service and business team via email for all types of inquiries. We will reply to valid emails within 24–48 working hours (excluding weekends and Philippine public holidays).

Common scenarios you may contact us for:

Product consultation: bag size, material, color, stock status, style matching advice for all handbag products;

Order support: order modification, payment troubleshooting, delivery tracking, shipping schedule inquiries;

After-sales service: return requests, exchange applications, quality problem feedback, defective item support;

Business cooperation: bulk wholesale orders, private label customization, cross-border distribution partnership, brand collaboration;

Website feedback: website bugs, policy questions, privacy-related requests, complaint submission.

When sending emails, please provide your order number (if applicable), full name and detailed description of your demand so we can offer efficient and targeted solutions.

Notice: We currently primarily provide support via email. We will announce additional contact channels on our official website once available. All official communication will only be sent from sales@livarays.com. Please watch out for fake emails and scam accounts pretending to be LIVARAYS staff.