Privacy Policy
This Privacy Policy explains how LIVARAYS collects, uses, stores, protects and shares your personal information when you visit our official website, create an account, place orders, contact customer service or browse our leather bag products. This policy applies to all website users located within the Philippines. By accessing and using our website, you fully agree to the terms inside this policy.
Information We Collect
Identity & Order Information: full name, delivery address, contact phone number, email address, order records, purchased bag styles, payment confirmation data when you complete checkout.
Website Activity Data: device type, browser information, IP address, browsing records, viewed bag product pages, click behavior, time of website access collected via standard website cookies.
Voluntary Submitted Information: messages, photos and descriptions you send to our customer service email for after-sales or consultation purposes.
How We Use Your Personal Data
We only use collected information to fulfill the following purposes:
Process your orders, arrange package delivery, send shipping updates related to your purchased LIVARAYS handbags;
Reply to your consultation, after-sales requests and solve order problems;
Verify payment status and prevent fraudulent transactions;
Optimize our website, improve product display and shopping experience for our leather bag collections;
Send order notification emails. We will NOT send marketing emails unless you explicitly subscribe to our newsletter.
Data Storage & Security
Your personal data will be securely stored on authorized servers. We adopt industry-standard technical measures to prevent unauthorized access, leakage, modification or deletion of your private information. We will retain your order data for a reasonable period required by Philippine commercial laws. After the retention period expires, we will safely anonymize or delete your information.
Information Sharing Rules
LIVARAYS WILL NOT sell, rent or trade your personal information to third-party marketers without your clear written consent. We may share necessary delivery information with authorized local Philippine logistics providers only to complete parcel transportation of your bags. All logistics partners must follow strict data protection obligations.
Your Rights
You hold the right to request access to your stored personal data, correct wrong information, ask us to delete your account data, or withdraw your marketing subscription. Submit all privacy requests via our official email sales@livarays.com. We will verify your identity before processing your application.
Cookie Notice
Our website uses cookies to remember your browsing preferences and load product pages smoothly. You can disable cookie functions in your browser settings, but this may affect normal shopping experience on our website.
Policy Updates
We reserve the right to revise this Privacy Policy occasionally. The updated version will be published on our official website. Continued website use means you accept the latest privacy terms.